Privacy Policy

Inkmed.Int is an international aesthetics and paramedical pigmentation practice providing treatments, consultations and related services.

Our services may be offered through locations or practitioners operating in the Netherlands, Morocco and South Africa.

Primary Contact Details

Inkmed.Int
Wim van Eststraat 79
2031 VG Haarlem
The Netherlands

Email: dayna@inkmedint.com

Website: www.inkmedint.com

Depending on how you interact with Inkmed.Int, we may collect personal and contact information including:

• Full name
• Telephone number
• Email address
• Date of birth or age where relevant
• Country or location
• Preferred appointment location
• Appointment and booking information
• Correspondence with Inkmed.Int

Treatment & Health Information

Where necessary for consultations, treatments and client safety, we may collect sensitive information including:

• Relevant medical history
• Allergies and medications
• Previous treatments or procedures
• Contraindications
• Skin conditions or concerns
• Treatment history
• Consultation notes
• Consent forms
• Treatment plans
• Healing or treatment progress

Photographs & Images

Where appropriate, Inkmed.Int may take or receive photographs for consultation, treatment planning, progress monitoring, treatment records or before-and-after comparisons.

Photographs forming part of a confidential client or treatment record will not automatically be used for marketing or social media.

Where identifiable photographs are intended for promotional, portfolio, educational or social-media use, appropriate permission will be obtained where required.

Payment Information

Where applicable, we may process information concerning payments, deposits, invoices and transactions. Where payments are processed through an external payment provider, Inkmed.Int may not receive or store your complete card or banking details.

Website Information

When you visit our website, certain technical information may be collected automatically, including IP address, browser and device information, pages visited, approximate location, referring website and cookie or analytics information.

We may collect information when you:

• Visit our website
• Complete an online form
• Join a waiting list
• Request information
• Contact us
• Book an appointment
• Complete a consultation or consent form
• Attend a consultation or treatment
• Make a payment
• Provide photographs or treatment information

Information may also be processed through service providers used to operate our booking, website, email, payment and administrative systems.

We may use personal information to:

• Respond to enquiries
• Manage waiting lists and appointments
• Provide consultations and treatments
• Assess treatment suitability and safety
• Maintain client and treatment records
• Provide preparation and aftercare information
• Process payments and invoices
• Meet legal and regulatory obligations
• Operate and improve our website
• Protect our clients, staff and business
• Prevent fraud or security incidents
• Provide marketing where legally permitted

Depending on the circumstances and applicable jurisdiction, Inkmed.Int may process personal information based on consent, explicit consent, performance of a contract, steps requested before entering into a contract, compliance with legal obligations, legitimate interests, legal claims or another lawful basis permitted under applicable law.

Sensitive information, including health information, will only be processed where an appropriate legal basis permits such processing.

Because Inkmed.Int operates internationally, personal information may in certain circumstances be processed or accessed across national borders, including between the Netherlands, Morocco and South Africa, or countries in which our technology providers operate.

Where international transfers occur, Inkmed.Int will take appropriate steps to comply with applicable data protection requirements and protect the information.

Where reasonably necessary, information may be shared with booking and scheduling providers, payment processors, website or hosting providers, secure cloud-storage providers, communication services, professional advisers, authorised Inkmed.Int personnel, practitioners involved in your treatment, IT providers and regulatory authorities where legally required.

Health information, consultation records, treatment photographs and other sensitive information are treated as confidential.

Inkmed.Int takes reasonable technical and organisational measures to protect information against unauthorised access, loss, alteration, misuse, disclosure or destruction.

No electronic storage or internet-based system can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and for any additional period required by applicable healthcare, tax, accounting, consumer, professional or other laws.

When information is no longer required and there is no lawful reason to retain it, appropriate steps will be taken to securely delete, destroy or anonymise it.

Where permitted by law, Inkmed.Int may send information regarding treatments, availability, new locations, promotions or other relevant services.

Where consent is required, marketing communications will only be sent after appropriate consent has been obtained. You may withdraw marketing consent at any time.

Our website may use cookies and similar technologies for essential website functions, preferences, analytics, website performance and, where permitted, marketing.

Where legally required, visitors will be able to accept or reject non-essential cookies.

Depending on the laws applicable to you, you may have the right to:

• Access personal information held about you
• Request correction of inaccurate information
• Request deletion in certain circumstances
• Object to certain processing
• Request restriction of processing
• Withdraw consent
• Request data portability where applicable
• Object to direct marketing
• Lodge a complaint with the relevant data protection authority

These rights are not absolute. Inkmed.Int may retain or continue processing information where required or permitted by law.

Where the GDPR applies, individuals have the data-protection rights provided under the GDPR and applicable Dutch legislation.

Individuals may also lodge a complaint with the Autoriteit Persoonsgegevens (Dutch Data Protection Authority).

Where the Protection of Personal Information Act (POPIA) applies, Inkmed.Int will process personal information in accordance with applicable POPIA requirements.

Individuals may exercise applicable rights and may lodge a complaint with the Information Regulator of South Africa.

Where Moroccan data protection legislation applies, Inkmed.Int will process personal information in accordance with applicable Moroccan requirements, including Law No. 09-08.

Where applicable, individuals may exercise their rights or contact the Commission Nationale de contrôle de la protection des Données à caractère Personnel (CNDP) .

Inkmed.Int’s services are generally intended for adults.

Where treatment of a minor is legally and professionally permitted, appropriate consent or authorisation from a parent or legal guardian may be required.

Our website may contain links to external websites, social-media platforms, booking systems, payment services or other third-party platforms.

These organisations operate under their own privacy policies. Inkmed.Int is not responsible for the privacy practices of independent third parties.

If Inkmed.Int becomes aware of a personal-data breach or security incident, we will investigate the incident and take reasonable steps to minimise its impact.

Where notification to a data protection authority or affected individuals is required by applicable law, the appropriate notifications will be made.

Inkmed.Int may update this Privacy Policy to reflect changes in our services, technology, business operations or legal requirements.

The latest version will be published on our website and the Last Updated date will be amended accordingly.