Terms & Conditions

Inkmed.Int is an international aesthetics and paramedical pigmentation practice providing consultations, treatments and related services.

Services may be offered through locations or practitioners operating in the Netherlands, Morocco and South Africa.

Primary Contact Details
Inkmed.Int
Wim van Eststraat 79
2031 VG Haarlem
The Netherlands

Email: dayna@inkmedint.com

Website: www.inkmedint.com

Inkmed.Int provides aesthetic, pigmentation, paramedical and related treatments and consultations.

The availability of specific treatments may differ between countries, locations and practitioners.

Information provided on our website is general information and should not be considered individual medical advice, diagnosis or a guarantee that a particular treatment is suitable for you.

A consultation or assessment may be required before certain treatments can be performed.

Not every treatment is appropriate for every person.

Inkmed.Int may decline, postpone, modify or discontinue treatment where a practitioner reasonably considers this necessary for the client’s health, safety or treatment outcome.

This may include circumstances involving:

• Contraindications
• Allergies or sensitivities
• Medication
• Pregnancy or breastfeeding where relevant
• Skin conditions
• Illness or infection
• Previous procedures or treatments
• Failure to follow preparation instructions
• Other factors that may make treatment unsafe

Where appropriate, Inkmed.Int may recommend obtaining medical advice or clearance before proceeding.

Clients are responsible for providing complete, accurate and current information before treatment.

This includes relevant information concerning:

• Medical conditions
• Allergies
• Medication and supplements
• Pregnancy or breastfeeding where relevant
• Previous treatments or procedures
• Previous reactions
• Skin conditions
• Recent illness or infection
• Any information that may reasonably affect treatment

Appointments may be arranged through our website, approved booking systems, email, telephone, messaging services or directly with Inkmed.Int.

A booking is considered confirmed once the applicable required payment or deposit has been received and confirmation has been issued by Inkmed.Int or the applicable booking system.

Appointment availability is not guaranteed until the booking has been confirmed.

Deposits and advance payments remain subject to the cancellation provisions below and applicable consumer-protection legislation.

This notice gives Inkmed.Int a reasonable opportunity to offer the appointment to another client.

Where at least 48 hours’ notice is provided, any applicable deposit or prepaid amount will be handled according to the booking conditions communicated to the client and applicable law.

Where less than 48 hours’ notice is provided, Inkmed.Int may apply a late-cancellation charge and may retain some or all of the deposit or prepaid booking amount, where permitted by applicable law.

Mandatory consumer rights applicable to the booking will continue to apply.

Please arrive on time for your appointment.

Depending on the treatment, schedule and time remaining, Inkmed.Int may:

• Shorten the appointment where safe and appropriate
• Modify the planned treatment where appropriate
• Reschedule the appointment
• Treat the appointment as missed where insufficient time remains to perform the service

Where permitted by applicable law and the booking conditions communicated to the client, a late-arrival charge of up to the full value of the booked appointment may apply.

A no-show occurs when a client does not attend a confirmed appointment and has not provided the required cancellation notice.

Any deposit or advance payment already made may be applied towards this amount.

Where an outstanding balance remains following an applicable no-show charge, Inkmed.Int may require the balance to be settled before accepting another booking.

Full advance payment may also be required for future appointments following repeated late cancellations or no-shows.

Certain treatments require consultation and informed consent before treatment begins.

Clients may be required to complete and sign treatment-specific consent documentation.

Consent to one treatment does not automatically constitute consent to another treatment.

Clients are encouraged to ask questions before agreeing to treatment and may withdraw consent before treatment begins, subject to applicable booking and cancellation terms and mandatory legal rights.

Individual treatment results vary and may depend on factors including:

• Skin type and condition
• Age and health
• Lifestyle
• Healing response
• Previous treatments
• Preparation and aftercare
• Individual biological differences

Certain treatments require specific aftercare. Clients are responsible for following the instructions provided by their practitioner.

Failure to follow aftercare instructions may affect healing, treatment results or the likelihood of complications.

If you experience an unexpected reaction or have concerns following treatment, please contact Inkmed.Int promptly.

Serious or urgent symptoms should be assessed by an appropriate medical professional or emergency service rather than waiting for a response by email, website or social media.

Aesthetic and pigmentation procedures may involve expected temporary effects and, depending on the treatment, potential risks or complications.

Relevant risks will be discussed where appropriate during the consultation and consent process.

Nothing in these Terms removes Inkmed.Int’s responsibility to provide services with the degree of care required by applicable law.

Inkmed.Int may take photographs for confidential treatment records, consultation, treatment planning and progress monitoring where appropriate.

Treatment-record photographs will not automatically be used for marketing, advertising or social media.

Where identifiable photographs are intended for marketing, portfolio, promotional, educational or social-media use, separate permission will be obtained where required.

Prices may vary according to treatment, treatment area, practitioner, location, individual requirements and the number of sessions required.

The applicable price or pricing basis will be communicated before treatment or booking where required.

Inkmed.Int may update prices periodically. A later price change will not retrospectively alter an agreed price for an existing booking where doing so would not be legally permitted.

Certain treatments may be offered as packages or require multiple sessions.

Any package-specific validity period, payment arrangements, cancellation conditions and refund rules will be communicated before purchase.

Treatment schedules may need to be adjusted for health, healing or professional reasons.

Purchasing a treatment package does not guarantee a specific treatment result.

Promotions may be subject to specific conditions including availability, participating locations, eligible treatments, promotional periods and booking deadlines.

Additional promotional conditions will be communicated with the relevant offer.

Promotional offers cannot be exchanged for cash unless required by applicable law.

Inkmed.Int aims to keep information published on www.inkmedint.com accurate and current.

Treatment information, prices, availability, practitioners and locations may change.

Website information is provided for general informational purposes and does not replace an individual consultation or professional medical advice where such advice is required.

Unless otherwise stated, website content including text, branding, graphics, photographs, designs and other original material belongs to Inkmed.Int or is used with appropriate permission.

Content may not be reproduced, distributed, commercially exploited or falsely represented as your own without appropriate permission, except where permitted by law.

Inkmed.Int aims to keep its website reasonably accessible and secure but cannot guarantee uninterrupted availability.

The website may occasionally be unavailable due to maintenance, technical issues, hosting problems or circumstances outside our reasonable control.

Our website may contain links to third-party booking systems, payment providers, social-media platforms and other external services.

Independent third parties operate under their own terms and privacy practices.

Personal information is handled in accordance with the Inkmed.Int Privacy Policy and applicable data-protection legislation.

Depending on the relevant jurisdiction, this may include GDPR and Dutch privacy requirements, South Africa’s POPIA, Moroccan data-protection legislation and other applicable laws.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

To the extent permitted by applicable law, Inkmed.Int will not be responsible for indirect or consequential loss resulting solely from circumstances outside its reasonable control.

Nothing in these Terms removes mandatory consumer rights or Inkmed.Int’s legal responsibility for services provided negligently, unlawfully or otherwise in breach of applicable law.

Inkmed.Int is committed to providing a professional, respectful and safe environment.

Abusive, threatening, discriminatory, harassing or inappropriate behaviour towards practitioners, staff, contractors or other clients will not be tolerated.

Inkmed.Int may refuse or discontinue non-emergency services where reasonably necessary to protect the safety and wellbeing of clients or personnel, subject to applicable law.

Inkmed.Int may decline or discontinue treatment where there is a reasonable professional, health, safety or legal reason.

This may include situations where:

• The treatment is considered unsuitable
• Relevant medical information has not been disclosed
• Client behaviour creates a safety concern
• The treatment falls outside the practitioner’s scope
• Client expectations cannot reasonably be achieved
• Required consent is not provided
• Continuing treatment would be unsafe or inappropriate

Certain Inkmed.Int treatments may not be available to persons under 18.

Where treatment of a minor is legally and professionally permitted, appropriate consent from a parent or legal guardian may be required.

Inkmed.Int may decline treatment of a minor where treatment is inappropriate, unsafe or legally prohibited.

These Terms operate alongside applicable consumer-protection legislation and do not replace mandatory statutory rights.

Depending on where a service is provided, applicable legislation may include consumer-protection requirements in the Netherlands and European Union, the Consumer Protection Act 68 of 2008 in South Africa and Law No. 31-08 concerning consumer protection in Morocco.

Inkmed.Int provides services in multiple jurisdictions.

Professional, regulatory, consumer and other legal requirements applicable to a treatment may depend on the country in which that particular service is provided.

Operating internationally does not mean that the laws of every jurisdiction apply simultaneously to every treatment.

If you have a concern regarding a booking, consultation, treatment or other service, please contact Inkmed.Int so the matter can be appropriately reviewed.

Email: dayna@inkmedint.com

Please provide sufficient information for us to identify the relevant appointment or service and understand your concern.

Nothing in this complaints procedure prevents a client from exercising any statutory right to contact an appropriate consumer, regulatory or dispute-resolution body.

Inkmed.Int may update these Terms & Conditions periodically to reflect changes in services, business operations or legal requirements.

The latest version will be published on our website with an updated revision date.

Changes will not retrospectively remove statutory rights or alter an existing agreement where doing so would not be legally permitted.

If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the extent legally permitted.